Which method is fastest?

E-wallets and crypto are typically fastest after KYC approval; bank transfer takes 1–3 business days.

Are there fees on deposits/withdrawals?

Fees vary by method/region; the Cashier shows any fee before you confirm.

Can I withdraw to a different method?

Where possible, payouts return to the original funding method for security and compliance.

Do I need KYC to deposit?

You can usually deposit first, but withdrawals require an approved KYC check.

Can I cancel a withdrawal?

Yes, while it’s pending. Once approved, it can’t be reversed.

Why is my payout split?

Large withdrawals may be paid in tranches due to method or AML limits.

Payments & Withdrawals at Trueluck Casino

A smooth cashier flow means less admin and more play. Below you’ll find supported methods, timelines, limits, fees, KYC requirements, and clear steps for deposits and withdrawals. By continuing, you agree with our Terms and Bonus Policy.

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Payment Methods at a Glance

Method	Deposit Time	Withdrawal Time*	Typical Limits (Min/Max)	Fees	Notes
Bank Transfer (SEPA) — e.g., Rabobank / N26	0–1 business day	1–3 business days	€20 / varies by account & region	0% in Cashier; your bank may charge	Use correct IBAN/BIC and include payment reference
Cards (major brands)	Instant	0–24h after KYC	€20 / method-dependent	0%	3-D Secure required; closed-loop returns
E-wallets (leading providers)	Instant	0–24h after KYC	€10–20 / method-dependent	0%	Fastest once verified
Cryptocurrencies	After network confirmations	0–24h after KYC	≈€20 equivalent / method-dependent	Network fee applies	Send/withdraw on the correct network (e.g., ERC20/TRC20)

* Processing times are estimations and exclude KYC review, weekends, and banking holidays.

Tip: Using the same method for deposits and withdrawals often speeds up compliance checks.

How to Make a Deposit (Step-by-Step)

Log in → open Cashier → Deposit.
Choose a method: card, e-wallet, bank transfer (Rabobank/N26), or crypto.
Enter the amount and follow on-screen prompts; confirm (3-D Secure/OTP if asked)
Deposits are usually instant (bank transfer may take longer).
Mobile: Full cashier flow works on iOS and Android.

How to Withdraw Your Winnings (Step-by-Step)

Go to Cashier → Withdraw and pick the available route (ideally the same method you used to deposit).
Enter the amount and submit your request.
If prompted, complete KYC (see below).
Wait for processing & approval; you’ll receive a confirmation.
Funds arrive per method timeline (e-wallet/crypto faster; bank transfer 1–3 business days).

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Limits, Fees & Timelines

Minimums/maximums vary by method and region — always check your Cashier.
Deposit speed: Cards/e-wallets are typically instant; bank transfer 1–2 business days to appear.
Withdrawal speed: Post-KYC, e-wallet/crypto are often same-day; bank transfer 1–3 business days.
Fees: Trueluck lists any method fee in the Cashier before you confirm. Banks/networks may add their own charges.
Large payouts: May be paid in tranches due to method or AML limits.

Key Payment Policies

Closed-loop principle: Where possible, withdrawals are returned to the original funding source.
No third-party payments: The account name must match your payment method (bank card/IBAN/wallet).
FX & conversion: If your account currency differs from method currency, the provider/bank may apply its own rate/fees.
Chargebacks & holds: Suspected fraud, chargebacks, or AML/CTF checks can delay or freeze transactions until resolved.
Bonuses & wagering: Withdrawals are paid from your real money balance. Bonus funds require meeting wagering per the Bonus Policy.

KYC & Account Verification

To protect players and meet AML/CTF rules, Trueluck applies a clear KYC policy. Before your first withdrawal, you may be asked to upload:

Photo ID: passport, ID card, or driver’s license
Proof of address: recent bank or utility statement
Payment proof: e.g., IBAN screenshot for bank transfer, masked card/e-wallet screenshot, or crypto wallet ownership proof

Tips for speed:

Upload clear, uncropped images (accepted: JPG/PNG/PDF; file size per Cashier prompt).
Ensure your account name matches your payment method details.
Review the full guide: KYC & Account Verification.

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Troubleshooting & Support

Deposit declined: Check 3-D Secure/OTP, card limits, or try another method (e-wallet/crypto).
Withdrawal pending: Confirm KYC is complete, your method is eligible, and limits are respected.
Name/IBAN mismatch: Update your profile or provide proof — mismatches cause delays.
Need help? Contact Live Chat or Email Support with your transaction ID and screenshots.

Security & Responsible Play

Payments are encrypted end-to-end and processed via reputable providers. Always play responsibly and only with funds you can afford to lose. 18+ • Gamble responsibly.

Quick FAQ

Which method is fastest?
E-wallets and crypto are typically fastest after KYC approval; bank transfer takes 1–3 business days.
Are there fees on deposits/withdrawals?
Fees vary by method/region; the Cashier shows any fee before you confirm.
Can I withdraw to a different method?
Where possible, payouts return to the original funding method for security and compliance.
Do I need KYC to deposit?
You can usually deposit first, but withdrawals require an approved KYC check.
Can I cancel a withdrawal?
Yes, while it’s pending. Once approved, it can’t be reversed.
Why is my payout split?
Large withdrawals may be paid in tranches due to method or AML limits.